enes

Frequently Asked Questions

A: Some jobs will be less or more depending on the complexity of the recording. More recording channels can mean more detail and clarity, but it usually requires more setup time and post production. Call or email us, and we will discuss which one of our package deals will suit your project needs and your budget. 

 

Depending on the project needs the files delivered by the client may vary. However, EAG subscribes to the SMPTE standard of 48kHz Audio in WAV format. We request that clients send all audio in this format. If possible, we request an OMF/AAF or Pro Tools session file so that the engineers can work directly from the DAW. Otherwise, if exporting stems and/or individual track files we ask that you put the timecode of each file as part of the title in the following format "name of track_timecode". Please use timecode denominations down to the subframes.  We ask that the video be sent along for both sync and artistic reference. Lastly, we expect all files to be properly labeled - time spent figuring out what is what will result in extra charges to be discussed beforehand with the client.

We customize each project to our clients needs so there is no single answer to this. However, we understand that the director/producer's vision for a project is often an adventure that takes time to discover. As such we generally offer at least three revisions for any given project. Nonetheless, we usually have a one-on-one conversation with the creative team first to determine the complexity of the project to best fit our services at a cost and time efficient value.

We customize each project to our clients needs so there is no single answer to this. However, we understand that the director/producer's vision for a project is often an adventure that takes time to discover. As such we generally offer at least three revisions for any given project. Nonetheless, we usually have a one-on-one conversation with the creative team first to determine the complexity of the project to best fit our services at a cost and time efficient value.

A: Binaural recording is a method of recording sound by use of two microphones with the intent to create a 3-D stereo sound sensation for the listener of actually being in the room with the performers or instruments. This effect is created using a technique known as "Dummy head recording", wherein a mannequin head is outfitted with a microphone in each ear. Binaural recording is intended for play back using headphones and will not translate properly over stereo speakers. Furthermore, binaural processing or rendering virtually places sound sources in a three dimensional space. Rather than placing the binaurl dummy head and recording live, the data gathered from the microphone can be used to process pre-recorded sounds. Please visit our binaural gallery page for some recording and rendering examples!

A: Regardless of which service you decide to do, EAG guarantees a CD-quality final product of every recording. For audio services only, we provide our clients with a fully mastered 16-bit, 44.1kHz CD that can either be divided into the individual tracks or presented as a single file of the entire event. In some cases the files may be too large for which 2 CDs may be used. For audio and video, our clients receive a high definition film-standard DVD with at least 720p video and 16-bit, 48kHz audio. Depending on the event, a DVD menu with basic images can be employed. The turnaround time for most services is 7 business days from the date of the event. Note however that larger events, such as 16-channel recording will require more time. For each event a customizable contract is created to fit your needs. Please visit out CD/ DVD services for more information on how to get more copies for your audience!

 

A: EAG is devoted to making your recordings shine. Our contract, presented at the first pre-production meeting, clearly states that all recordings are owned by the client. However, for promotional purposes, EAG holds the right to display excerpts form the recording for a minimum of one year. EAG does not sell, license, or distribute any of the recordings. We ask our clients if they will like to be featured on our website where, as you can see in our Clients page, their recordings are displayed and their website is linked. EAG will not post, display, sell, or distribute any content without client's consent. For more questions regarding our contract please Contact us.

A: We like to be proactive on every project we accept. Ideally, we will have gathered all details and made a recording arrangement no less than one month before the concert or event. Normally, we will have a preproduction meeting to gather details and make audio/video plans. At this meeting we will also draft contracts and agree on a price for our services. Use our Contact Page to send us information about your next project. You can also send us and email at This email address is being protected from spambots. You need JavaScript enabled to view it. with your contact information and a brief description of your project. Or, call us at 323.643.5668. Please leave a message and a phone number and we will call you back.

A: You can view our various Production Bundles by clicking here. Each bundle is a combination of audio and video services. Depending on your project's needs, we will help you choose a bundle that is right for you, or design a customized bundle. We can add audio channels to any bundle in increments of 2 channels. Likewise, we can add additional cameras to any bundle. Click here to view our Production Bundle pricing